1. Introduction

At Anderson HVAC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you visit our website, contact us, or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Phone number
• Email address
• Mailing address
• Service address
• Any other information you voluntarily provide (e.g., through contact forms or service requests)

b. Non-Personal Information

• Browser type and version
• Device type
• IP address
• Website usage data (pages visited, time on site, etc.)

This information may be collected through cookies or tracking tools to improve user experience and site performance.

3. How We Use Your Information

We use your information for the following purposes:

• To schedule and provide HVAC services
• To respond to inquiries and requests
• To send appointment confirmations and updates
• To improve our website and customer service
• To send occasional promotional emails or service reminders (you may opt out at any time)

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Trusted third-party service providers (e.g., CRM systems, email services) that help us operate our business
• Law enforcement or other government entities if required by law

All third-party service providers are required to keep your information confidential and use it only for the services we have contracted them for.

5. Data Security

We take reasonable precautions to protect your personal information. These measures include secure servers, access controls, and encryption where appropriate. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and review the personal information we have collected
• Request corrections or updates
• Opt out of promotional communications at any time

To make such requests, please contact us at [Insert Email Address].

7. Cookies and Tracking

Our website may use cookies to enhance your experience. You can choose to disable cookies in your browser settings, though this may affect site functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.